Shuttle V1

To ensure the best sizing, we recommend that you visit your local Pivot dealer to get a professional fit and refer to our geometry chart to check your measurements. We can, however, provide a rough guideline to get you started. These recommendations are based on our experience, athlete preference and customer feedback:

Small: 5'4" – 5'7"

Medium: 5'7" – 5'11"

Large: 5'11" – 6'2'

X-Large: 6'2" +

We suggest that you pick your Shuttle size based on your riding style. The Shuttle features trail bike long and low geometry with shorter seat tube measurements per size – this geometry means that most riders can go up or down a size and should base their choice on riding-style, reach and stem length preferences. Be sure to also consult our dropper post fit guide when making your selection. You can always reach out to us on Live Chat for additional guidance. 

No, the Shuttle doesn’t have a throttle. Instead, it’s a pedal-assist style eMTB. In other words, the Shuttle’s 250-watt electric motor assists your own pedaling effort. You can choose between three different pedal-assisting power modes while riding (Eco, Trail and Boost) and you can change from one to the other by using a thumb shifter that’s a lot like a typical gear shifter. The power assist cuts off once a rider reaches 20 miles per hour.

Variables in frame size, discrepancies in scale calibrations, and method of weighing (with or without pedals and such) all lead to inaccurate comparisons, so we choose not to publish our bike weights. Pivot bicycles are among the lightest available, but the weight is only one of many factors that make a great bicycle. Other aspects such as frame stiffness, strength, durability, and ride quality are just as important as weight to our engineers when designing our Hollow Core Carbon and aluminum frames. Instead of comparing grams online, we suggest you visit your local Pivot dealer and see our attention to detail, smart, high value spec, and class leading features. Bring a scale if you’d like, but take just one demo ride and you’ll feel why Pivot Cycles are the most well-rounded, highest performing bicycles on the market and in many cases, yes, it’s the lightest as well.

The Shuttle’s battery assist disengages at 20 miles per hour—at that point, it’s like you’re riding a regular mountain bike. As with any mountain bike, your downhill speed is a function of your riding skill, trail conditions and the design of the trail system you happen to be riding.

There are currently three classes of eMTB: Class 1, Class 2 and Class 3. 

Class 1 eMTBs, like the Shuttle, do not feature throttles. Instead, Class 1 eMTBs are equipped with an electric motor that assists your own pedaling effort. That system only assists when you are pedaling. In addition, the system stops assisting the moment the bike reaches a speed of 20 miles per hour. 

Class 2 eMTBs feature a throttle—in other words, Class 2 eMTBs can provide a power boost even when you aren’t pedaling. It’s a very different machine.

Class 3 eMTBs look and function similarly to Class 1—the difference is that the motor on a Class 3 eMTB disengages once the bike hits 28 miles per hour.  Class 3 eMTBs allow for higher speeds and are typically regulated like dirt bikes and other OHV’s (off-highway vehicles).

The short answer is no—not yet in America. eMTBs are still relatively new to the United States; laws and policies regarding where you can and can’t ride one are just now being created. 

Class 1 eMTBs, like the Shuttle, are permitted on all trails already open to motor vehicles, such as motorcycles. 

Your ability to ride a Class 1 eMTB on trails that are closed to motorized traffic, however, varies from state to state and, in some cases, county to county. The number of non-motorized trails open to the Shuttle and other Class 1 eMTBs, however, is growing as land managers learn more about the different types of eMTBs. 

How can you tell which trails are open and which are closed to eMTBs? You have a few options. If after consulting the resources below, you are still unsure whether a trail you’d like to ride is open to a Class 1 eMTB like the Shuttle, try to contract the land manager in question.

Trailforks is your guide to more than 111,000 trails around the world. This free app includes a search function highlighting eMTB-legal trails. On the map settings panel, where you see land ownership, swipe the panel to the left to reveal more options. You’ll find the eMTB filter there. Get the Free Trailforks App here.

People for Bikes is an advocacy group that has developed a directory of more than 42,000 miles of eMTB-legal riding in America.

https://peopleforbikes.org/our-work/e-bikes/ 

We make it easy to get the best ride out of your Pivot bike with a simple sag indicator already installed on your bike, and this follow-along video featuring our own Bernard Kerr.  

There is also a complete shock set up guide included in your Shuttle’s owners manual that can also be accessed under the Tech Specs tab. 

Although the Shuttle battery is designed to be fully integrated into the frame without the need to remove it for charging, it can still be removed in about 1-2 minutes with the use of a T25 torx  wrench.  A full battery swap can even be performed on the trail in about 5 minutes for those wanting to carry an additional battery for those extra long adventures.  We’ve included simple instructions showng how to remove the battery in your Shuttle’s owner’s manual that can be accessed in the Tech Specs.

Shimano states that it can take up to 5 hours to recharge the battery from being completely dead.   In our experience, it’s hard to completely drain that battery and a battery with some charge tends to charge faster.  Even with 1 bar left, charge time usually not more than 3.5 hours.  

The Shuttle uses a ZS (zero stack) 44mm top and (zero stack) 56mm bottom, or a Chris King Inset 2.

There is no single answer to this question—it really depends on how much you are asking of the motor during your ride. If you do your entire ride in the most powerful pedal-assist mode (Boost), you’ll demand more energy from the battery than if you are operating the bike in less powerful (Trail or Eco) modes. 

Shimano states that you can ride 25 miles in the most powerful Boost mode, 40 miles in Trail mode and 55 miles in Eco mode. Those estimates are based on a rider weighing 180 pounds.

Here’s our own experience. 

In our several years of testing this system, we’ve found that most of our rides involve shifting between the different modes—Boost winds up being more power than you want on descents, flats or (unless you are completely bonked) even rolling terrain. Accordingly, when we start our rides with a fully-charged battery showing five energy bars on the display, we can routinely finish a 3 to 4-hour ride with 1 or 2 energy bars still showing on the display. If you were riding in strictly Trail or Eco mode, you can complete even longer days in the saddle on a single charge. 

All rechargeable batteries gradually store less power with each recharge. Shimano’s lithium ion battery, however, provides up to twice as many recharge cycles as most competing batteries. The norm for an eMTB is about 500 charge cycles. Shimano’s battery unit is designed to provide 1,000 recharges before it reaches the point at which replacing the battery is advised. At that point, the battery will hold 60% of its capacity when new.

The Shimano lithium-ion battery that we use on the Shuttle retails for $599.

The Shimano motor has been in the market in Europe for over a year, and there is no known case of being able to hack the system.  Those engineers over at Shimano are really good at what they do. You will have to just settle for your Shuttle to move you something slightly slower than the speed of sound.   Fortunately for all of us, this makes sure that your Shuttle remains the Class 1 eMTB that it was intended to be and can be ridden in more places without a negative impact on trail access.   

Drive units are completely sealed in order to keep the electronics and mechanical pieces perfectly clean year after year.  Like most Shimano components, it has a 2 year warranty.  If something mechanical were to fail after that point, the solution would be to replace the drive unit.  Firmware related problems may still be solved by a dealer with the Shimano PC connector.

In the unlikely event of a motor malfunction, your Shuttle is still absolutely ride-worthy. We designed the Shuttle to be a great mountain bike—even with the pedal assist disengaged. Thanks to the DW Link design, the bike pedals efficiently. It’s a bit like riding a cross between a Mach 5.5 and a Firebird. True, the Shuttle weighs more than its non-motorized siblings and you’ll feel that with the motor turned off (there’s no getting around physics), but it’s still fun to ride with the motor turned off. 

Beyond occasional firmware updates, there is no maintenance required on the drive unit.  The clean environment that keeps the electronics happy also keeps the gears and bearings running smooth for years.  The chain ring is easily removable so that it can be replaced after regular drive train wear.

This is the most common error code.  It appears when there is any weight on the bike while powering on the e8000 battery. 

To reset, Turn the system off by pressing the power button on the top of the downtube.  Make sure you are not sitting on the saddle or putting any pressure on the pedals, and then turn the system back on - once the system has fully turned on, you may then hop back on and go for your ride. 

Please note, the system will automatically power off after approximately 5 minutes when the bike is no longer in motion.  You will need to turn the system back on without putting any weight on the saddle or any pressure on the pedals.  We advise to always turn the system on before you get on the bike.  All the common error codes can be found in your owner’s manual which also available in the tech documents section of the Shuttle page.

The Shuttle uses a 157mm rear hub spacing in a configuration called Super Boost Plus 157. Super Boost Plus 157 builds on the idea of wider flange spacing pioneered by Boost 148. Super Boost Plus spreads the flanges even wider (up to 14mm wider then a 142mm hub) and increases wheel stiffness substantially (Approximately 30% stiffer than boost), which is a huge benefit on eMTB wheels. Our custom developed DT EB1550 wheels on the Shuttle take eMTB wheel strength, stiffness and lightweight to another level. 

Super Boost Plus 157 uses the existing chainline developed for DH bikes but uses standard Shimano E8000 compatible cranks and chainrings.  Super Boost Plus 157 optimizes the entire eMTB system by moving the drivetrain outboard (3mm over Boost) resulting in increased tire and mud clearance, a stiffer overall frame design and the ability to run shorter chainstays*.  The Super Boost Plus 157 idea has enabled us to build the New Shuttle with a level of performance unattainable with other designs in the market.

* Ultra Short Sub-437mm (17.2”) chainstays perfectly complements the Shuttle’s long and low stature allowing you to manual up and over even the gnarliest obstacles while keeping the wheelbase length in check so that you can still clean tight switchbacks and rail corners with confidence and agility like you’ve never experienced before.

The XT cranks used on the Shuttle, in conjunction with the E8000 motor, has the same Q factor as a standard Shimano XT crankset, which is 174mm. 

Pivot uses a 1.5 thread pitch on the rear thru axle. You can order one through our online store.

30.9mm

The Shuttle features a low stand-over height and short seat tubes to allow the use of longer travel dropper posts and/or more flexibility for a wider range of rider sizes.

The Shuttle comes equipped with a 125mm FOX dropper on the small frame size and 150mm dropper on the Medium - X-Large.  There are some limitations that each dropper post can accommodate for each frame size based on the individual rider’s saddle height.  Use the Dropper Fit Guide (found under Tech Specs) to determine if the included dropper post will work correctly for the size bike that you are considering.  

The Shuttle was designed for either a 150mm or 160mm fork. The Shuttle comes spec’d with a 150mm travel fork that can be increased in travel to 160mm.  The maximum travel length that can be used on the Shuttle is 160mm travel.

51mm

Because all Fox 36 forks are class 1 and 2 eMTB rated passing all tests, strength requirements and comes with a full warranty. The eMTB specific 36 fork is rated for Class 3 or Speed Pedalec eBIKES and it simply doesn’t offer the same level of performance as it’s standard counterpart. The standard 36 used on the Shuttle is not only lighter but also comes with a larger, higher volume damper cartridge for better performance and durability. Because of the eMTB specific model’s thicker stanchions (upper fork tubes), only a smaller 34 model damper cartridge can fit inside.

The Shuttle can run 27.5”+ tires up to 3” inches and 29” wheels/tires up to 2.5”. 

The Shuttle was designed for a 180mm rear rotor and features a 180mm post mount design, so you cannot fit a 160mm rotor on the Shuttle. A 203mm rotor will fit with the use of a post mount caliper adapter.

The front brake comes with a 203mm rotor, which uses a 180mm-to-203mm post mount adapter. 

No brake adapter is needed for a 180mm rotor. However, if you'd prefer to run a 203mm rotor, you would need a proper direct mount/post to post adapter to go from a 180mm to 203mm rotor.

Eye-to-eye: 7.875" (200mm)

Stroke: 2" (50.8mm)

The Shuttle shock uses M8 through bolt hardware on the front and no hardware on the rear. Shock spacer dimensions are 22mm wide front. On the rear of the shock, the spacer hardware and bushing will need to be removed as the rocker mounts directly to the shock body. Some shocks may have a different spec then the Fox shock (that the Shuttle is designed for) and may not fit properly. Also, as we cannot test every shock on the market, riders assume some risk if they choose a shock that does not fit properly or is not tuned correctly for the bike. The frame is designed around a large volume air can. We run medium compression valving and medium rebound damping.

You cannot run a coil-over on your Shuttle! The Shuttle was designed to work with the progressiveness of an air spring. A coil-over shock (even one with separate bottoming control) does not offer the progressive spring curve that the Shuttle requires. Running a coil-over shock on the Shuttle will result in hard bottoming and damage to the frame.

286lbs (130kg) for the rider plus any payload or accessory such as a hydration pack. Also note that maximum air pressure for the Shuttle’s Fox DPX2 shock is 350 PSI – within the range needed to achieve proper sag settings up to the bike’s weight limit.

A detailed PDF of the torque specs can be found under the "Tech Specs" tab.