Pivot values excellence at every step of our customers' journeys. The journey begins with the products we design and build, but ultimately passes through an authorized Pivot dealer. Among our dealer network are a select few independent bicycle dealers committed to providing best in class customer service and a robust demo program. Held to the highest standards for brand and product knowledge. Pivot Premier dealers are trained to deliver a Pivot brand experience you would expect when visiting our Tempe, Arizona headquarters.
How are Premier dealers selected?
Pivot Premier dealerships are established by invitation only. There is no "catch" and no fees associated with Premier dealership status. We listen to customer feedback, conduct annual dealer visits, and stay in close touch with our dealers, so we can trust the performance of those who are invited to become a part of the Premier network.
What demos are available at Premier dealers?
Demo selection is at the discretion of the dealer, however we encourage Premier dealers to keep an appropriate size run of a minimum of three current Pivot models. Most Premier dealers go above and beyond this number of available demos. Please visit the dealer's website for more information.